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Aesthetics redesign, non-customer data and service visibility: Rejuvenating a public library service - Harviainen J. Tuomas, Viskari-Perttu Ulla 2014


Category Articles
Sub-category Research journal
Type Case study
Type of publication (Ministry of Education and Culture) B1 
Authors Harviainen J. Tuomas, Viskari-Perttu Ulla 
Number of authors
First internal author
First author's department School of Information Sciences
Name of article Aesthetics redesign, non-customer data and service visibility: Rejuvenating a public library service 
Name of journal Touchpoint: The Journal of Service Design 
Year of publication and registration 2014 and 2014 
Volume and number of issue :
Pages or article number 24-29 
Refereed No
ISSN 1868-6052 
Language of publication English
Published outside Finland outside Finland
Discipline Liiketaloustiede
Tietojenkäsittely ja informaatiotieteet
Arkkitehtuuri
International co-publication No
National publication Not a national co-publication
Open access Open access publication
URL of web publication http://www.service-design-network.org/products-page/article/tp05-3p25/
Descriptors / Finnish kirjastot, palvelumuotoilu 
Descriptors / English libraries, service design 
Place where commissioned http://www.service-design-network.org/read/touchpoint-shop/ 
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